Free Shipping on All PurchasesWe're proud to offer free shipping on every order within the US. When it comes to shipping, we use only the best to guarantee the safe and prompt arrival of your purchase. Everything we ship is fully insured and, as a precaution, we urge all customers to inspect your package for damage or tampering before signing for receipt. Go ShoppingBuild Your Own Ring More EducationEducation Home About UsAbout DiamondWave
Can't Wait? Other shipping options availableAt DiamondWave we offer free shipping on every order. However, if you need your order to arrive faster, at checkout you will have the following options available to you for a minimal fee: FedEx 2nd Day® Shipping: If you choose this option at checkout $15.00 will be added to the cart. FedEx Priority Overnight® Shipping: If you choose this option at checkout $25.00 will be added to the cart. *Note: Shipping lead times are for products that are ready to be shipped. Products require 3-10 days to prepare before they can be ready to be shipped. See detailed information for specific product manufacturing lead times on the detail page. Signature Requirements for DeliveryAt DiamondWave we require a signature for delivery regardless of any waivers you have from FedEx®. These requirements are for your protection. If you would like to arrange delivery to a FedEx® location call one of our customer service agents at 866-978-7801 At DiamondWave we know that jewelry is often given as a surprise, we would love to assist you with this process, please follow the instructions below regarding Shipping to an Alternate Address. Or contact one of our jewelry consultants to assist you in your request. DiamondWave will ship only to a street address, not a P.O. Box address. Alternate Shipping AddressIf you can't be home to sign for your order, DiamondWave can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address. Your order will be declined if this is not in place. Please call Customer Service at 866-978-7801 if you need assistance. If you won't be available, nor have someone else available to sign for your package, you can have it shipped to your local FedEx location so that you can sign for and pick it up at your leisure. Does DiamondWave charge sales tax?Currently, sales tax is collected on orders shipped to addresses in New York state. International ShippingDiamondWave.com offers shipping and insurance for customers residing outside the United States. All international orders require a shipping and insurance cost of a minimum of $50 US(varies by country). International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties. We accept VISA®, MasterCard®, and Bank Wires or Transfers as the payment method. Please contact a customer service representives to process the order by e-mail or click the "chat with us live" button on the right-hand side of the website. Estimates of international shipping delivery times can be provided by one of our representives. Shipping to APO & FPO AddressesMilitary personnel located overseas may also have their packages shipped to an APO or FPO location free of charge. Please keep in mind, however, that APO/FPO shipments are done through the US Post Office and can take up to three weeks to arrive. Please contact your diamond specialist at service@diamondwave.com if you have any questions. |
