Special Order Program
If you are looking for a specific diamond or setting style that is not available on our site
call or e-mail us and we'd be happy to assist you.
Customizing to Your Special Needs
Our buyers work directly with several brokers and sightholder's to obtain the best diamonds and prices. Diamond pricing depends on various factors: cut carat weight, color and clarity. Since diamonds are considered a commodity, diamond prices fluctuate; therefore, the time at which our buyers make a purchase affects the cost. Here are some great features of this program:
- 45 Day Money Back Guarantee. If you are not satisfied with your purchase you can return the item within 45 days to receive a full refund.
- 10 Year Trade-up Program. We offer the flexibility for you to upgrade your diamond within 10 years of your purchase.
- Designer quality jewelry at discount prices. You are the designer and we will assist you in creating a unique style.
- We have access to thousands of jewelry styles. Thousands of styles that closely match what you are looking for, including: rings, bracelets, earrings and pendants.
What to Consider When Designing Your Jewelry
- Decide what diamond you want to buy. We offer diamond clarity from Flawless to I2 Clarity and Color D-Z. If you need help deciding what diamond to buy, see the contact information below.
- The choice is yours. We can send you a loose diamond, set the diamond of your choice in a setting we carry, or we can find a specific style within our casting companies if you can't find it on our web site.
- Can't find the right diamond? No problem. If you see a setting style that you like on DiamondWave.com but prefer a diamond not available on our site, call us or email service@DiamondWave.com.
- Looking for colored diamonds? We have access to Pinks, Yellows and Blues or any other colors that are available. We also offer other precious gems such as sapphires, rubies, emeralds, and more.
- Show us what you are looking for. If you can't find a style you are looking for on our web site, please send us a photo, link or sketch of the style and we will be glad to help you. * Based on availability of custom designs.
Contact Information
To reach our Special Order Diamond Program, call toll free 1-866-978-7801, email us at service@DiamondWave.com, or request for live chat by clicking on the chat button to your right.
We receive your messages and emails 24 hours a day, seven days a week. We will respond within 24 hours with the exception of holidays. We look forward to hearing from you and are here to help you have the best online diamond buying experience.
