Customer Testimonials

I just wanted to thank you for the beautiful diamond stud earrings I received from your company. Not only are they *gorgeous*, but I truly think you offer the best quality diamonds out there for the very best price. Moreover, when I had a problem with my order (the diamond certificate that came with my earrings listed the wrong clarity and color), your customer service department went above and beyond my most optimistic expectations and made the exchange of my earrings soooo easy. Thank you for a terrific experience and a wonderful pair of earrings.

I can't rave enough about the beautiful diamond earrings I received from DiamondWave. The cut and clarity are simply amazing. Everyone I've shown them to -- and I've shown them to a lot of people, can't rave enough about how gorgeous they are! I would never hesitate to recommend your company, and I can't thank you enough for the outstanding personal customer service and communication.

DiamondWave is definitely the best online retailer of any goods/services that I've experienced. They go way above and beyond what the run-of-the-mill e-business does in terms of customer service. I've bought quite a few things online at various retailers on the web and I can tell you that I've had good and bad service. However, shopping at DiamondWave is the first time I've experienced GREAT service.

They helped me through the process of picking out the engagement ring I'm eventually going to propose with and it turned out to be an absolutely stunning selection. Everything leading up the the point where i just bit the bullet and ordered it was a wonderful experience.

Their email responses were timely and the order processing/shipping was very very quick. Moreover, their emails were not robotic or cold at all. They were very warm friendly and cordial. You can also tell that they take the time to write thorough, clear emails without lacking details. Their toll-free line makes things a lot more personable if you like to discuss things over the phone.

I actually looked at a lot of online retailers before arriving at DiamondWave. I found a lot of bigger name companies that just didn't have great looking settings. I was looking for a very nice solitaire setting and all the other retailers just had simple looking ones that didn't jump out at me. The prices for both diamonds and settings are VERY reasonable and most likely you won't be able to find anything comparable and cheaper.

I definitely recommend buying from DiamondWave if you're looking for any kind of jewelry. The experience was so much better than even the local stores I've gone to. The prices are already rock bottom so there's no need to bargain. In the world where there are multitudes of online diamond retailers DiamondWave really is a diamond in the rough! As cheezy as that sounds, it's true!!