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At DiamondWave, we want to make your shopping experience easy and enjoyable so we have taken every measure to guarantee that all orders you place with us are secure and safe. We use the latest in security technology to ensure your credit card information stays safe. We also maintain the utmost respect for your personal information and guarantee that we will never sell any customer information to a third party. Once your order is shipped, it is sent securely and insured from our door to yours.
When you make a purchase online from DiamondWave, the information about your transaction is protected by one of the most widely known and trusted security systems on the Internet -- the Authorize.net SSL Certificate. SSL stands for secure sockets layer and Authorize.net is the premier SSL Certificate Authority enabling secure e-commerce and communications for Web sites at 128- or 256-bit encryption (the highest commercially available). This technology ensures that your personal information is protected from outside parties when transmitted from your computer to our server.
DiamondWave has gone a step further and has an Extended Validation SSL which means that it has been authenticated according to the most rigorous industry standards by Authorize.net.
Extended Validation SSL gives DiamondWave a reliable way to extend our trust online. In Microsoft Internet Explorer 7 (and upcoming releases of FireFox and Opera), the address bar turns green and displays our name as the Extended Validation certificate owner. The security status bar shows that the transaction is encrypted and that DiamondWave has been authenticated according to the most rigorous industry standards.
If you would prefer to purchase your diamonds and jewelry over the telephone, please contact one of our Diamond and Jewelry Experts. They will be happy to answer any questions you may have, and get your credit card information or assist you in arranging for a bank wire transfer. Please call us at 1-866-978-7801.
Another option is to pay by bank wire transfer. Just give us a call at 1-866-978-7801, and we will provide you with our bank information for the transfer. As soon as the wire transfer clears, we will ship your insured purchase directly to you. Remember that you can save 1.5% on the already low price of your diamonds and jewelry by using this method.
We accept American Express®:, Discover®:, VISA®, MasterCard®, and Bank Wires or Transfers as the payment method. All transactions will be processed through PayPal® Please Select Request PayPal Invoice (International Orders and Non PayPal Account Holders), We will send you an invoice to be paid. Once that is completed we will process the order. We will request a copy of the Credit Card and Photo ID if the order address cannot be confirmed. This is for your protection and security. Please contact a customer service representative to process the order by e-mail or chat with us at Live Chat . Estimates of international shipping delivery times can be provided by one of our customer service associates.
Product Availability and Pricing at DiamondWave our store front data including prices, may be inaccurately displayed on our Site due to system failure or typographical errors. We make every attempt to avoid these errors that may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.
DiamondWave insures for the full value all orders we ship, this guarantees the safe and prompt arrival of all your purchases.