Customer Service

Customer Service

Personal service is just a phone call or email away! We are family owned and operated and will get back to you within 24 hours or sooner.

Contact Us Today!

We are here to answer your questions and provide the most dynamic diamond and jewelry buying experience on the Web. DiamondWave is always at your service.

  1. Toll free: 1-866-978-7801
  2. Click for: Live Chat
  3. E-mail us: Email Us

Highly Personalized Service

DiamondWave's team of customer service representatives and Master Jewelry Consultants will provide the service and information you need to make the best possible buying decision. Whether you're purchasing a diamond engagement ring, a gift for a loved one or that special piece of jewelry you've been dreaming about, DiamondWave will deliver exactly what you're looking for at an outstanding value. With over 70 years of experience, we know how to make our customers happy!

Customer Service Hours

Monday - Friday: 9 AM - 6 PM Eastern Standard Time
Saturday - Sunday: Call-back Service

We are family owned and work remotely when not available for a faster response E-mail us: Email Us
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